Booking Terms & Conditions
We ask for a minimum deposit of £250 per week to confirm your reservation. On receipt of the deposit we will send to you a booking confirmation.
The balance is due 2 months before arrival. Please phone us on 01609 883425 to pay the balance.
You can book and pay online at www.coteghyll.com . Alternatively, book by phone and pay the deposit or balance by debit card, BACS (sort code: 20-61-46, account no: 53084701 reference: your surname), cheque (payable: Cote Ghyll) or cash.
If you cancel your stay at our North Yorkshire holiday home, the following conditions will apply:
- Cancellation with minimum 8 weeks’ notice, we will refund in full
- Cancellation with minimum 6 weeks’ notice, a 50% refund will be given
- If you cancel with less than 6 weeks’ notice, there will be no refund
We recommend that you take out holiday cancellation insurance.
Are accepted/declined at our discretion.
We make every effort to make your stay at our Yorkshire holiday accommodation as pleasant and as comfortable as possible. However, if you feel you have a reason to complain about your holiday, please inform us during your stay so we can take the appropriate action. We cannot help you if we do not know about your complaint. If you do not report your complaint until after your departure, you accept that it will make it harder to investigate or rectify your complaint after your stay has ended.
By making a booking, you agree that we may store and use your information as required to complete your booking and allow you to stay. We may also use your information to contact you from time to time to inform you of our services. Please advise us if you do not want this kind of communication.
By making a payment or entering onto our Yorkshire holiday park and/or the cottage you agree to abide by the Site Rules and these Terms and Conditions. We reserve the right to ask any persons not observing the Terms & Conditions or Site Rules or creating a nuisance, to leave the park/cottage without refund.
All customers, guests and visitors enter our North Yorkshire caravan park and/or our holiday cottage at their own risk. We do not accept any responsibility for any personal injury, inconvenience, loss of property or damage to property caused outside the reasonable control of the park/cottage owner which may occur when in use, in transit, in storage or when staying at Cote Ghyll. The Site Rules and Terms and Conditions may change from time to time at our discretion.
To check availability and book, please call us on 01609 883425, book online or e-mail [email protected].