Apartments FAQ & Essential Info

When are you open?

The apartments are available/open all year round.

What time can we arrive/depart?

You can arrive between 4pm and 7pm (8pm Fridays). We may be able to accommodate later arrivals when you call us in advance. Departure time is before 10am. Please phone/email 7 days prior to your arrival with approximate arrival time and to confirm the number of people staying.

Can I get WiFi in the holiday apartments?

Yes. You’ll find free WiFi for up to 8 devices. The connection speed will vary at busy times and the WiFi generally isn’t suitable for streaming.

Can I smoke in the apartment?

We have a ‘no smoking’ policy. Please smoke outside.

What if I break something?

We understand that accidents can happen, so we don’t make a fuss about it. Please report all breakages/damage to the reception. We ask for payment to cover the cost of replacement or repair of the item.

Can I use the sauna on the adjacent caravan park?

Yes, the sauna is located in Larch Block on the adjacent caravan park and is available to use on a pre-bookable basis.

Important Information & Sauna Rules

The sauna is bookable in the reception at the caravan park. Book a 45 min session from 9.15am , the last session starting 7.00pm.

Hire charge for the whole sauna (up to 10 people is £10) mid week and term time, or £15 during weekends and school holiday periods.

Up to 30 mins prior to the start of your session, visit reception to collect your pair of key fobs for which a £20 returnable deposit (cash or card) is required.

Enjoy your sauna experience.

Up to 1 hour from the end of your session, visit reception to return your pair of key fobs and for your deposit to be returned. Please note, deposits will not be returned if fobs are returned after 1 hour.

The act of using the sauna shows your agreement to comply with the CIMPSA rules for a safe and enjoyable sauna

Only those aged 16 years and older are permitted to use the sauna.

No food or drink is permitted inside the sauna.

Swimwear to be worn at all times and towels must be used for seating.

Is there private parking?

Ample private parking is available and is free of charge.

Can I bring my dog?

We allow one well-behaved dog to stay in our apartments. There is a charge of £40 per dog.

What are your payment terms?

You can view all payment terms here:

Site Rules and Terms & Conditions

What is your cancellation policy?

Cancellation policies can be seen here:

Site Rules and Terms & Conditions