Booking Terms & Conditions
We require a deposit for each booking, and we cannot hold reservations without a deposit. The minimum deposit required is:
- £30 per pitch; or
- £60 per pitch for a reservation of 7 nights or more
The balance is due in full on arrival. You’ll need to pay this to gain admittance to the Park.
You can make payment by cash, debit card, BACS (sort code: 20-61-46, account no: 53084701 reference: your surname), cheque (payable: Cote Ghyll) or book online.
Cancellation Policy (for touring/tents)
- If you cancel with a minimum 14 days’ notice, we will refund your deposit in full
- If you cancel with 7 – 14 days’ notice, we will transfer your full deposit to another booking in the same season
- No refunds are available for cancellations made within 7 days of arrival
Are accepted/declined at our discretion.
For fire safety please leave a clear 3 metre gap between vehicles/awnings and the adjoining unit.
These are not permitted.
The barrier is locked at night.
If you plan to store your caravan at our North Yorkshire caravan site, your caravan must be insured against loss or damage whilst in storage or transit. The movement of stored caravans is done entirely at the owner’s risk. No liability for damage or loss will be accepted by Cote Ghyll Caravan Park.
We make every effort to make your stay as enjoyable and comfortable as possible. However, if you feel you have a reason to complain about your holiday, please inform us during your stay so we can take the appropriate action. We cannot help you if we do not know about your complaint. If you do not report your complaint until after your departure, you accept that it will make it harder to investigate or rectify your complaint after your stay has ended.
By making a booking for any of the type of accommodation at Cote Ghyll, you agree that we may store and use your information as required to complete your booking and facilitate your stay. We may also use your information to contact you from time to time to inform you of our services. Please advise us if you do not want to receive this kind of communication.
By making a payment or entering onto the Park you agree to abide by the Site Rules and these Terms and Conditions.
We reserve the right to ask any persons not observing the Terms & Conditions or Site Rules or creating a nuisance, to leave the Park without refund.
All customers, guests and visitors enter the Park at their own risk. The Park does not accept any responsibility for any personal injury, inconvenience, loss of property or damage to property caused outside the reasonable control of the Park owner which may occur when in use, in transit, in storage or when staying at Cote Ghyll.
The Site Rules and Terms and Conditions may change from time to time at our discretion. View site rules.