Booking Terms & Conditions
Please pay a minimum deposit of £100 per week to make a firm, confirmed reservation. On receipt of the deposit we will send to you a booking confirmation.
The balance is due 2 months before arrival. Please phone us to pay the balance.
You can book and pay online at www.coteghyll.com. Alternatively, book by phone and pay the deposit or balance by debit card, BACS (sort code: 20-61-46, account no: 53084701 reference: your surname), cheque (payable: Cote Ghyll) or cash.
Cancellation Policy (for holiday caravans & cottage)
- If you cancel with minimum 8 weeks’ notice, we will refund in full
- If you cancel with minimum 6 weeks’ notice, a 50% refund will be given
- If you cancel with less than 6 weeks’ notice, there will be no refund
- We recommend that you take out holiday cancellation insurance
Are accepted/declined at our discretion.
We make every effort to make your stay in our Yorkshire static caravans as pleasant and as comfortable as possible. However, if you feel you have a reason to complain about your holiday, please inform us during your stay so we can take the appropriate action. We cannot help you if we do not know about your complaint. If you do not report your complaint until after your departure, you accept that it will make it harder to investigate or rectify your complaint after your stay has ended.
By making a booking, you agree that we may store and use your information as required to complete your booking and allow you to stay. We may also use your information to contact you from time to time to inform you of our services. Please advise us if you do not want this kind of communication.
By making a payment or entering onto our caravan site in North Yorkshire, you agree to abide by the Site Rules and these Terms and Conditions. We reserve the right to ask any persons not observing the Terms & Conditions or Site Rules or creating a nuisance, to leave the Park without refund.
All customers, guests and visitors enter our Yorkshire caravan park at their own risk. The Park does not accept any responsibility for any personal injury, inconvenience, loss of property or damage to property caused outside the reasonable control of the Park owner which may occur when in use, in transit, in storage or when staying at Cote Ghyll. The Site Rules and Terms and Conditions may change from time to time at our discretion.
> You can read the Site Rules here.
Proprietors: Jonathan and Helen Hill, Cote Ghyll Caravan Park Ltd, Osmotherley, Northallerton DL6 3AH. Registered in England Co. Reg. No. 6936816